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  • Emergency Dispatcher

  • Medical Jets International, LLC
    Job Description

    Job description

    Medical Jets International is actively seeking dispatchers to join our team! We are a growing company and invite you to join us.

    Medical Jets International is a full-service EMS providing both 9-1-1 and interfacility transport for the east region of the Metroplex. We provide EMD services to our 9-1-1 customers.

    Medical Jets is seeking full time dispatchers. The dispatcher would be responsible for taking, triaging and dispatching 9-1-1, urgent and non-emergency requests for medical care and transportation. Our dispatchers provide EMD (emergency medical dispatcher) services including triage/prioritization and pre-arrival and post-dispatch instructions, utilizing computer aided dispatch platforms to manage field resources.

    Medical Jets is a stable company that offers dispatchers the ability to work in a progressive and exciting environment. If you are an experienced EMS dispatcher looking for a stable company, or new to medical call taking and dispatching, Medical Jets is the place for you!

    Duties include:

    • Performs all duties with the utmost professionalism, reliability, and integrity
    • Maintains a calm, non-emotional, professional tone
    • Gathers information from callers including nature, severity, location, and status of emergencies.
    • Assesses need for response and dispatches resources accordingly.
    • Acts as a resource point for all agencies utilizing our services
    • Adapts to changes in the work environment quickly and precisely
    • Determines medical necessity for ambulance services
    • Performs insurance verification/pre-authorizations for IFTs
    • Maintains knowledge of customer contracts and agreements
    • Inputs and updates emergency and non-emergency call data
    • Monitors, updates, and controls the location/movement of all units
    • Assists responding units with routing instructions to scenes when necessary; relays efficiently and accurately utilizing any resource available
    • Monitors and documents response times of units, investigating and reporting any exceptions
    • Maintains understanding of all company policies, procedures, and medical protocols.
    • Demonstrates extensive knowledge of all equipment, including telephones, radios, and computers
    • Other duties as assigned

    Qualifications:

    Must be at least 18 years of age

    • High school diploma or general education degree (GED)
    • Communications, call taking or dispatching experience required
    • 911- call taking experience required
    • Working knowledge of medical terminology
    • Demonstrate knowledge of local geography
    • Must exemplify professional attitude and appearance
    • Regular and consistent attendance for the assigned work hours is essential.

    Licenses and Certifications Required: (must be current and in good standing):

    • Valid Driver’s License
    • EMD Certification- or able to obtain within 60 days
    • CPR/BLS

    Salary: $16.00 - $22.00 per hour based on experience

    Benefits:

    • Dental insurance
    • Health insurance
    • Life insurance
    • Paid time off
    • Vision insurance
    • 401K

    Schedule:

    • Varied 12 hour shifts- 2/2/3 schedule

    Ability to commute/relocate:

    • Forney, TX 75126: Reliably commute or planning to relocate before starting work (Required)
    Contact Information